Create a 90-Day Plan for Starting a New Leadership Role

Coming in too hot: Making sweeping process changes before fully understanding why the current processes exist.

Commit to a 'no major changes' rule for the first 30 days. Focus entirely on listening and documenting.

Misalignment with Sales and Customer Success, which is fatal in a B2B Enterprise environment.

Prioritize relationships with GTM leaders immediately. Attend their meetings and listen to their biggest customer complaints without being defensive.

Getting bogged down in tactical execution (Jira tickets) and failing to set the strategic direction expected of a Director.

Time-block 20% of your week specifically for strategic thinking and empower your PMs to handle day-to-day execution.