Our marketing, sales, and ops teams keep asking for data pulls that our analytics team can't keep up with. I want to build a self-serve analytics program that teaches non-technical staff to pull their own insights using our existing BI tools. Not a one-off workshop -a structured learning path.
Plan for: Design a Data Analytics Upskilling Program for Non-Technical Teams
Learners may find Looker's interface intimidating, leading to low completion rates.
Keep videos strictly under 5 minutes. Focus heavily on 'copying and modifying' existing reports rather than building from scratch.
Employees may lack the necessary Looker licenses or data access permissions to follow along with the training.
Conduct a comprehensive permissions audit with IT for the target 200 users at least two weeks before launch.
Employees might revert to old habits and continue submitting ad-hoc requests instead of self-serving.
Implement a 'gentle pushback' policy where the analytics team responds to simple tickets with links to the relevant training module.
Ready to make this plan yours?