Tame Shadow AI - Build Visibility and Governance for Unsanctioned AI Usage

Overly aggressive blocking of AI tools may disrupt legitimate business workflows and cause frustration.

Use 'warn and proceed' prompts in your CASB for moderate-risk tools before moving to hard blocks. Communicate clearly before blocking.

Employees may ignore the sanctioned Enterprise AI tools if they find them harder to use or less capable than their preferred Shadow AI tools.

Invest heavily in training. Show specific, powerful use cases for the Enterprise tools to prove their value.

Customer PII or proprietary code may have already been ingested into public AI models prior to policy enforcement.

Use the discovery report to identify past heavy users and conduct targeted interviews to assess potential historical exposure.